Reviews - Thermaltake DPS-G RGB Titanium 850W
Sample Provided by: Thermaltake (By OklahomaWolf on Mon, Nov-28-2016)

Page 1 - Marketing

It's been a fair while since we first saw Thermaltake enter the Titanium arena, hasn't it? That first 1250W unit turned out to be a pretty decent unit, though rather expensive. We've been waiting ever since to see the rest of the line, but the wait is over.

Now, I have to admit to feeling a little apprehensive about this one. Thermaltake relies pretty heavily on that software interface on these units to offset the high prices, but as I found with the 80 Plus Gold version of this unit, the software has morphed from being "fiddly, but works well" into something more along the lines of "by the squidlike tentacles of Cthulu, why won't this RUN?" I was never able to get anything past version 2.2.16 working on any Windows 7 machine I tried them on. No combination of updating, uninstalling, or reinstalling Flash, Java, or Dot Net worked for any of them.

I can only hope the situation has been addressed in time for me to review this unit, but I tend to rather doubt it. Why? Because that 850W Gold review took roughly two months to complete. Long enough that I actually changed scoring methodology in the time it took to get that review from start to finish. And it was all because of the software and the continuing back and forth discussions between Thermaltake and us trying to figure out why the blasted software wasn't working. Try this. No? Well, try this. No? Here, let's send a second unit - we've personally tested with Windows 10 and confirmed it's working. Great. I don't run Windows 10, but let's give it a go. Nope, no luck.

Folks, in the end I never heard anything back about what the problem actually was. I do not know if it has been fixed. All I do know is that every single Windows 7 rig I installed it on refused to launch the configuration window without an appcrash relating to Dot Net. And this app is supposed to be Windows 7 compatible, according to Thermaltake.

So, here's the deal. I've never scored on the software side of these things before, but that changes now. If you send me a unit that relies on software functionality to sell your product, and said software doesn't work as advertised, you will find it being scored against. I won't punish units for not coming with software interfaces yet, because they add cost, I'll just ding points when the software is broke. Sound good to you? Good. Because I have one more unit in the pile from a completely different company with the same software problem, and that review is also taking for-freaking-ever.

Aaaaanyway, enough about the software for the time being. Thermaltake may have fixed it, we'll find out in due time. Since the software is the biggest selling point for this unit, it doesn't leave a lot to talk about on this side of the box because a lot of it is still about the software. Cloud! PC! Mobile! Sure, if you can get it to run.

Connectors! Specifications! It kind of looks to me that Thermaltake has gone with the same individually sleeved cables we saw with the 1250W model, here. My thoughts on those have not changed - this is done for looks, not any sort of functionality advantage. Individual wires are individual wires. No matter what cover you put on them, that individuality makes them hard to manage. Thermaltake looked to alleviate the problem by including special clips to help hold the wires together. And that does help. But you know what works even better? Ribbons or traditional sleeving.

But I'll admit it is a good way to set your product apart from others in the market. I just hope the sleeving job actually looks good - I didn't really care for the color scheme on the 1250W.

Yessir, this unit has a software interface and the box really wants you to know it.

Here we find some more marketing in many languages. And here, we find that:

  • the unit is 80 Plus Titanium (Woohoo!)
  • ready for new processors (Woohoo!)
  • it has software monitoring (Really? The box has done so little to prepare me for this news.)
  • capable of sharing stats over Facebook or email

That last one... I have to ask, was anybody really asking for this functionality? My Alpine car stereo can do something similar. Know how many times I've used that? Zero. I installed the Alpine app once, saw how useless it was, then quickly uninstalled it. Then again, it's a car stereo. Nobody but the car cares how I have the EQ set up.

Enough marketing. Let's unpack and find a power supply in a blanket, bag of cables and goodies, and a pouch with the documentation. The user guide is like most Thermaltake has provided for their units - better than nothing, but not the best.

I won't scan it, or the warranty guide, but there's one thing I do want you to get a good look at, because I think it may be important later - the SPM software quick installation guide.

What the... stupid scanner, nobody asked you to cut that edge off! Ah well, this will do for our purposes. You see that text on the upper left? That tells us that Thermaltake is still pushing this software as being Windows 7 compatible. It's right there in black and white. This means that if I cannot get the software running again, points are coming off.

And I won't lie. Odds are good that's what will happen. During that whole time I was trying to get the Gold version to work with the software, I took this very unit out of the box early to see if it worked any better. It did not. In fact, it was even less compatible, in the sense that the older version of the software that worked with the 1250W model wouldn't even detect this one. It would at least detect the Gold model, and give me some basic info. But that was a while ago - they may have fixed things, and we do need to give them a chance.

Unpacking the cable bag, we find... sigh... the same color scheme on the individually sleeved cables we got with the 1250W unit. Still does not do a thing for me. All black, or all red, like the NEX1500, now we're talking. But please, get that beige out of there.

Also included in the bag is a Berg adapter, bag of cable guides, and a bag of power cord.

The bag of power cord includes a bunch of zip ties and screws, as well. Loving that nice 14 gauge line cord... not all Thermaltakes have been this considerate.


 

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