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PC Power Supply Discussion Troubleshooting and discussion of computer power supplies

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  #61  
Old 10-07-2016
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Seasonic Rep Seasonic Rep is offline
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Quote:
Originally Posted by bumblingom View Post
took it back to the Sunnyvale Central Computer store and they replaced it

what could it be?

will they (Seasonic) honor their warranty?

do i need to register the psu?

this is unthinkable, it's like getting a bad Honda.
Hello Bumblingon,

We are really sorry for this issue. We always do our best to avoid such issue but unfortunately it may happen.
I'm not sure to get it but if your reseller already replaced it, then your warranty has been honored. For the remaining time, you don't need to register your PSU. Kindly keep your proof of purchase which is asked for any RMA claim.
If you have the serial number of this unit, it will help us to track it and check what happened to this product. Pleae, PM me all the information you can have about this product.

Thank you.

Best Regards,
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  #62  
Old 10-07-2016
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The Seasonic Rep is continuing to work hard at tracking down every glitch. Impressive QC work, that.
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open air testing rig in basement:
Core i7 8700k 5GHz Vcore = 1.37v, HT enabled; Gigabyte Z370X Aorus Gaming 7
2x8GB Corsair DPX DDR4 RAM 16-18-18-36@3200MHz Vdimm 1.35v
Intel 4600 graphics using 1GB system memory; Samsung 840 EVO 500GB
various heatsinks (depends on what I am testing ATM); PSU: Seasonic X-460FL (fanless)
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