Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: Warranty for buyers from eVGA?

  1. #1
    Join Date
    Dec 2006
    Posts
    511
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default Warranty for buyers from eVGA?

    http://www.evga.com/community/messag...TOPIC_ID=25610

    Who do you think is in the right here, the stickpin guy or eVGA? Make sure to read the whole first page before you comment because the plot thickens a couple of posts down.

    Why do you pick either this guy or eVGA?

  2. #2
    Join Date
    Mar 2007
    Location
    FL
    Posts
    51
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    noone is right or wrong.

    common sense noone is going to warranty a card that you essentially bought used. I never buy my cards used and if I do its unregistered. Anyone else would do the same not just eVGA

  3. #3
    yakko is offline What does it take to get a custom title around here?
    Join Date
    Nov 2006
    Posts
    254
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    I agree with EVGA. I work for a company that has to deal with the same thing. Ebay is not a retailer, t is sales from private individuals. Like others in the thread stated, just about every company out there not matter what product it is will do the same thing. I personally will still buy from EVGA because I have used them before and like their quality.
    "I like my women like I like my fans. Loud and with oscillation at 3 speeds." yakko
    ----------------
    "It tastes like potassium." Anne
    ----------------
    "By the time I got halfway through the grocery section I was on robototic-get-the-f**k-out mode." Eds

  4. #4
    Join Date
    Oct 2006
    Location
    In yer 'fridge, eatin' yer pizza
    Posts
    1,785
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    There are also a lot of B&M computer stores that sell on eBay. That means the units are coming through the proper channels and being sold retail. Now if that's the case with the card in question the buyer should've received an invoice or reciept from the store in question making it possible for him to RMA the card. There was a post saying that if he could provide either of those he would be eligible to return his card for service.

    As to how I know that retailers clear out old inventory on eBay, I've seen it first hand at more than a few shops. Judging from all the things that seller has up on there he's either pilfering used equipment from customers coming to him for upgrades or it's a B&M store clearing overstock.

  5. #5
    Join Date
    Dec 2006
    Posts
    511
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    EVGA states that their new, sealed, retail boxed products sold on eBay are not eligible for any warranty because the purchaser is not the original owner of the product. A list of authorized vendors has been posted to this thread to let us know if we purchase from those vendors we will have a warranty, because we will be the original purchaser. The vendors listed below are not on that list, and therefore any EVGA products purchased from them have no warranty. The issue on this thread is not, and was not, eBay. The issue is whether EVGA can decide when they will and when they won't honor their warranty.

    Securemart http://www.securemart.com/cgi-bin/future
    PCSuperDeals http://www.pcsuperdeals.com/
    onSale http://www.onsale.com/
    NextWarhouse.com http://www.nextwarehouse.com/
    TheNerds.net http://www.thenerds.net/index.php
    PCUniverse http://www.pcuniverse.com/index.asp
    Directron http://www.directron.com/index.html
    Acortech http://www.acortech.com/
    Focus http://focuscamera.com/
    Chumbo.com http://www.chumbo.com/
    UpgradeNation.com http://www.upgradenation.com/
    SuperGoodDeal.com http://www.supergooddeal.com/
    TriState http://www.tristatecamera.com/home.php
    eWiz http://www.ewiz.com/index.php
    ClubIT http://www.clubit.com/
    Dell http://www.dell.com/content/default....=19&l=en&s=gen
    XtremeGear http://www.buyxg.com/
    Computer3G http://www.3gplaza.com/estore/control/Computer3G/main
    CompSource http://www.compsource.com/

    This list could go on and on. I've made purchases from several of the companies listed above. I wonder if they realize the EVGA products they sell have no warranty?
    http://www.evga.com/community/messag...10&whichpage=4

    What about this post? Aren't these "secure" enough retailers, or are they just not the good buddies of eVGA?

  6. #6
    Join Date
    Mar 2007
    Location
    FL
    Posts
    51
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    your splitting atoms here its the same for every company ebay is not trustworthy and they never will be. If you save a buck you run the risk, eVGA has some of the best rma and customer support in the industry, just buy your card from them, newegg or someone else thats credible.

    And another thing if the card has never been registered and it is infact new they dont care, when you go to their site and register it thats all it takes. ewiz and clubit and directron thats soemthing new because I know people that have bought new eVGA cards from their and have registered no problem and enabled the lifetime warranty. Maybe they tried to sell returned or refurbed cards as new and got called out on it ? the rest of the places i wouldnt buy from anyway.

    Whats with the vendetta against eVGA anyway ? go buy a BFG if you dont like it lol and save some bandwidth

  7. #7
    Join Date
    Oct 2006
    Location
    In yer 'fridge, eatin' yer pizza
    Posts
    1,785
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    He did register the card, his mistake was he chose "eBay" from the list of vendors and it negated is warranty right there. Hence the forum thread at eVGA in the first place. He should've chose "Other" and listed it as a stateside B&M store. Still though, that doesn't solve the problem of him not having a receipt.

  8. #8
    Join Date
    Dec 2006
    Location
    UK
    Posts
    514
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    yes the moral of the story is to buy from official channels, even if it costs more, as you are paying for the warrantee, and support.

    trying to do it on the cheap can work, but if it goes wrong you have lost all. I have thought of getting things a few times, but for the sake of saving $50, I would rather have bona fide new.

    no matter what the ebayer says, it may not be true, only something going wrong will verify that.

    any company will support its official dealers. it may also be that things are getting sold having been faulty, reconditioned, failed imports/exports, stolen, you just don't know what you are getting.

    I have seen motherboards, power supplies going for not many bucks less than new price, on ebay, its just not worth it. better new, I got my creative xfis, 2 for only $20 ish, they don't work on this pc, but I am fairly sure its software, in that instance, its ok to lose that cash, but not for expensive things.

    ( just as a point there is a p5b deluxe wifi for £90 ($180) on ebay, used, the cheapest new I can get it is £113( $226) I would rather buy new, and the postage is free, new, too!!)

    even if it says 3, 5 yrs warrantee, MANY times if not all, the warrantee is not transferable, too. even if 2 months old and 4 yrs to go, so still under warrantee means sweet F.A., will the seller do the paperwork for the return a year or twos down the line? not on your nelly.

    if you ran a company and someone bought someting off ebay and tried the warrantee return, would you honour it? many times it could be genuine, but if they say not transferable, its not their fault.

    I haven't read evga's warrantee info on the site, but its not their fault if an ebay seller says its warranteed, that's his ignorance, misinformation or even lying.

    its a case of caveat emptor, buyer beware. if evga is clear and lucid, its the buyers mistake. harsh but that's reality, and any company would be the same.

    if their are loopholes/areas for interpretation, these obviously need tightening up, however if evga state a list of certified vendors, and you buy from one that is not, no matter what the seller says, it ain't their fault, but it is obvioiusly a disappoinment in the extreme, in that instance, its between the seller and the buyer, whether a court would say look at what evga say, you were mislead, or whether they would come down on the seller saying you mislead the customer is unknown.

    you would think to trust a vendor tho' who had a big trustworthy website, even a big dealer. its taught me something I dind't know, evn those may not be warranteed.

    and evga's lifetime warrentee now means sweet f.a. in the uk

    they could be stolen, or anything

    even lifetime warrantee could be open to interpretation....who's lifetime...evga? they may go out of business...your lifetime, 40, 50 yrs...what's going to be working then, the capacitors lifetime...in years, or rated life at what temperature, has it been used all that time 24 hrs a day.....
    what are they going to do? replace with the same card after 20 yrs?

    with a shop, you can go in, but an ebay seller could vanish after 2 yrs, too. and a fair number, dunno about big sellers, wouldn't want to know after that time anyway, and who's gonna sue for $200?

    the moral is, just don't buy anything with a warrantee or electrical/ expensive offa ebay unless you are very very sure.
    Last edited by ianm2; 04-10-2007 at 11:13 AM.

  9. #9
    Join Date
    Dec 2006
    Posts
    511
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    Hey, I have nothing against eVGA. I have one of their cards in my system right now. I just think it's a line of shit when they promise to have the best service and customer support and all that crap, with the exception for anyone who didn't buy from a "valid retail channel", like ewiz for christsake.

    I guess they feed you a line of shit like everyone else. I thought I'd found a truly honest company. No more eVGA fanboyism for me, although I'll still buy one of their cards if it's a good deal.

  10. #10
    Join Date
    Dec 2006
    Location
    UK
    Posts
    514
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    its not a line of shit, Paul, its their rules and any company would do the same, that's what you need to be mindful of. I can see you aren't knocking them.

    its the best support, provided you play by their rules.

    due to the intense pressure, tho it seems they may be having a rethink, see the last page or so.

    have an e-beer on me and relax

Similar Threads

  1. EVGA: +2 year warranty upgrade on PSUs, but for a limited time....
    By breixobaloca in forum PC Power Supply Discussion
    Replies: 2
    Last Post: 06-04-2018, 02:34 PM
  2. Buyers Remorse - Seasonic SS-760XP2 760W Vs SSR-650TD 650W
    By incidentflux in forum PC Power Supply Discussion
    Replies: 3
    Last Post: 10-28-2016, 08:10 PM
  3. The warranty issue of a PSU
    By beavisbun in forum PC Power Supply Discussion
    Replies: 13
    Last Post: 08-11-2007, 02:11 AM
  4. Cool Stuff Buyers Guide!
    By Jon Gerow in forum General PC Hardware
    Replies: 19
    Last Post: 04-29-2007, 03:45 PM
  5. Be Cautious Buyers!!!
    By Jon Gerow in forum Hot Deals
    Replies: 2
    Last Post: 12-26-2006, 12:43 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •