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Thread: Hx850i fan problems

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    Default Hx850i fan problems

    I recently decided to connect my hx850i to the usb header on my motherboard for the first time. I have found that when I try to configure the fan through icue it trips one of the protections and I have to hard reset it and erase the custom fan profile for it to work again. Now I'm not really worried about the link functionality but it makes me wonder if the fan might have a problem. I think it might just be a software issue because the fan spins fine when I press the fan test button and it does it's normal spin test when the pc starts too, but I don't have any way to produce enough power to trigger the fan so I have no way of knowing if it will work when it needs to. Any thoughts?
    I have a ryzen 2700x, gtx 1070 founders edition. I have been in contact with Corsair but unfortunately it takes a long time between emails. I have also replaced it in my primary computer with an RM unit just to be safe.

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    Default

    What do you mean by tripping one of the protections ?
    CPU: i7 9700K / Motherboard: Gigabyte z390 Aorus Pro Wifi
    RAM: 2 x Ballistix 8GB DDR4 @3000MHz GPU: ASUS ROG STRIX RTX 2070 Advanced
    SSD: ADATA XPG SX8200 Pro 1TB NVMe / HDD: 3TB WD 30EZRX
    PSU: Corsair RM850i -850w Gold / CPU Cooler: bequiet! Dark Rock Pro 4
    PC Case: CoolerMaster H500P Mesh White /Monitor : Samsung Professional monitor S27B970D
    DAC: Audioengine D1 /Speakers : Focal Bird 2.1 / Headphones: Sennheiser HD 380Pro / B&W PX

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    Default

    If you want to test the fan you could direct a hair dryer into the inlet and see if that triggers the fan.

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    Default

    Really I'm not sure, but I have to hard reset it by disconnecting the power every time so I'm assuming it is one of the built in safety features that is shutting it down when I play with the fan.

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    Good idea. Thank you.

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    Default

    try using the corsair link 4 software instead , thats what i use for rmi and i have a custom gan profile set
    CPU: i7 9700K / Motherboard: Gigabyte z390 Aorus Pro Wifi
    RAM: 2 x Ballistix 8GB DDR4 @3000MHz GPU: ASUS ROG STRIX RTX 2070 Advanced
    SSD: ADATA XPG SX8200 Pro 1TB NVMe / HDD: 3TB WD 30EZRX
    PSU: Corsair RM850i -850w Gold / CPU Cooler: bequiet! Dark Rock Pro 4
    PC Case: CoolerMaster H500P Mesh White /Monitor : Samsung Professional monitor S27B970D
    DAC: Audioengine D1 /Speakers : Focal Bird 2.1 / Headphones: Sennheiser HD 380Pro / B&W PX

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    Sorry I took so long. I actually have already tried that and it does the same thing.

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    It's a weird problem that I've never seen/heard of before.

    I suppose that maybe two wires to/from the fan controller may be crossed?

    I'd just RMA it with Corsair.

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    Quote Originally Posted by Jon Gerow View Post
    It's a weird problem that I've never seen/heard of before.

    I suppose that maybe two wires to/from the fan controller may be crossed?

    I'd just RMA it with Corsair.
    The man himself. Thank you. I would RMA it but I bought it refurbished a few years ago. It probably didn't come with the usb cable for a reason huh? Lol. Just happened to change my cpu cooler and noticed the cable would work. Otherwise I would still be blissfully ignorant.

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    Now that you mention crossed wires, the USB cable I'm using is from an EVGA clc280 made by Aestek like the Hydro series is, could it have a different pinout than the Corsair branded cable?

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