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Thread: SF600 dead

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    Default SF600 dead

    I woke up this morning and powered on my PC. I didn't turn on the monitor so don't know if the PC was working at that time. Then I tried to use computer several hours later but found the power turned off.

    So I disassembled and checked components, and found psu is dead.
    When I test it (short-circuit test), the relay instantly clicks twice, not once. The relay clicks twice when first connected and button powered on, but does not work after the first trial.

    Just want to check if it is really dead.
    This is from amazon(us), so I have to send it back to us to get RMA...
    Damn. no pc for 2 weeks.

    +
    Wait corsair warranty is non-transferable? Didn't know that.
    Last edited by rgbodosk; 07-20-2019 at 11:08 AM.

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    Quote Originally Posted by rgbodosk View Post
    When I test it (short-circuit test), the relay instantly clicks twice, not once. The relay clicks twice when first connected and button powered on, but does not work after the first trial.
    How did you test it? Was nothing hooked up to it?

    Quote Originally Posted by rgbodosk View Post
    This is from amazon(us), so I have to send it back to us to get RMA...
    Why? If you need Corsair service in Korea, you contact Comsvil. That's Corsair's authorized agent.

    http://www.comsvil.co.kr/brand/corsair.php Tel. 1522-1460

    Quote Originally Posted by rgbodosk View Post
    Wait corsair warranty is non-transferable? Didn't know that.
    Do you know what that means? You said you bought the PSU from Amazon, not used.

    Non-transferable means you're not the original purchaser with the original receipt.

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    Quote Originally Posted by Jon Gerow View Post
    How did you test it? Was nothing hooked up to it?



    Why? If you need Corsair service in Korea, you contact Comsvil. That's Corsair's authorized agent.

    http://www.comsvil.co.kr/brand/corsair.php
    - Yes, first I detached SF and connected a spare power, it worked. so tried on other system, same result. Also short-tested without connecting anything, relay double clicks and thats all. 5VSB is alive.

    - Comsvill only service 'proper' retailed products. No other route... Most of all agency companys here are same, takes care of only their retail products...

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    Quote Originally Posted by rgbodosk View Post
    - Comsvill only service 'proper' retailed products. No other route... Most of all agency companys here are same, takes care of only their retail products...
    Did you contact them?

    I'll check on my end. Corsair has different retailers in Korea, but only one agent. So it wouldn't be fair to make someone in Korea that didn't buy their product from Comvil have to ship their PSU all the way to Corsair Taiwan for RMA.

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    Quote Originally Posted by Jon Gerow View Post
    Did you contact them?
    'no direct purchase = no local warranty' is so basic in here, so guess no.
    NeeD CorSAiR kOreA....

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    The relay makes a double click because it closes and opens the circuit again very fast. Something is going wrong on the secondary side, a protection kicks in, and doesn't allow the PSU to operate. The worst-case scenario would be a problem on the primary side, where you would be treated with fireworks.

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    rgbodosk (07-21-2019)

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    Nice to know that!
    Not nice to hear that....

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    Quote Originally Posted by rgbodosk View Post
    'no direct purchase = no local warranty' is so basic in here, so guess no.
    NeeD CorSAiR kOreA....
    I just checked for you.

    If you bought the PSU from anyone, anywhere in Korea, Comsvil would do the exchange for you.

    But if you buy the product from outside of Korea, like Amazon, you have to send the PSU back to either Corsair or whoever you bought it from.

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    rgbodosk (07-21-2019)

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    Actually I found something strange: when I turn the switch OFF and short-test with the remaining cap current, the relay sounds normal. Is this indicating the primary side problem?

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    ... and the ticket was approved, also received prepaid DHL, now on a plane to Taiwan.
    Corsair CS is great!

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