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Thread: So, about those Seasonic Platinum-series units...

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    Default So, about those Seasonic Platinum-series units...

    ...there does seem to quite possibly be /something/ going on with the reliability there. I had already had one SS-660XP2 die (started shutting off at random, more and more often until it no longer powered on), and I ended up replacing that one with a different Seasonic that's still going strong.

    Anyway, fast-forward to today. My sister shut her computer down, left it off for a few minutes, and then went to turn it back on. It wouldn't do anything at all at first, but after pressing the power button a few times, the power supply (another SS-660XP2) went "SNAP!.....POP!", shot sparks out the back, and tripped the breaker. There is now a piece of what looks like plastic (maybe part of some chip, or possibly the NTC?) rattling around inside. No pictures, unfortunately, since you can't see much through the fan grille and I don't want to void the warranty by removing the cover.

    Note for "Seasonic Rep": The unit is still in warranty, so I have started the RMA process (submitted the form online) and will be returning it once I get an RMA number. If you would like, I can PM you the serial and/or ticket numbers, but I don't think that will be necessary since everything seems to be going smoothly so far.

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    Hello Cheapie,

    Sorry to read your issue with the PSU. If you don't mind to send me your RMA # we can still check what happened to your PSU. else, Platinum is not having more RMA's than usual. For a platform that we sell/sold quite well, it's a good RMA rate.

    Thank you.
    Best Regards,

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    Did you buy them together, meaning they could be from the same batch/produced on the same Monday?

    Quote Originally Posted by Seasonic Rep View Post
    For a platform that we sell/sold quite well
    That's possibly the reason one will find some complaints, they are selling well plus they are expensive and people expect a certain quality, so they will be twice as angry. But two in one family, that's odd.

    I'm extra curious because I have the same model.

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    Quote Originally Posted by CoffeeJunkie View Post
    I'm extra curious because I have the same model.
    Ditto -- same wattage, too.
    CPU: Core i7 8700k, HT enabled, all 6 cores OC'd to 4.8GHz, Vcore = 1.24v
    Heatsink: Noctua NH-D15 with one NF-A15 1500 RPM PWM fan
    Motherboard: Gigabyte Z370X Aorus Gaming 7
    RAM: 4x16GB (64GB) Corsair Vengeance LPX DDR4 RAM 16-18-18-36@3200MHz, Vdimm = 1.35v
    GPU: MSI GeForce GTX 1080 DirectX 12 with 8GB 256-Bit GDDR5X
    SSD1: Samsung 840 EVO 500GB TLC; SSD2: SAMSUNG 860 EVO 1TB 3-bit MLC
    HD: WD 500GB (old); Case: LIAN LI PC-7H Aluminum ATX Mid Tower
    PSU: Seasonic Platinum 660W

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    They were purchased on two separate dates almost a year apart. Meanwhile, the RMA has been approved and I'll most likely be shipping it to Seasonic tomorrow.

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