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Thread: Need help troubleshooting AGP video card. Is BIOS reset needed??

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    Default Need help troubleshooting AGP video card. Is BIOS reset needed??

    ( Original post with questions about installing a video card in my system was here: http://www.jonnyguru.com/forums/show...352#post103352 )

    I tried to install the GeForce FX 5500 AGP 4X video card today and ran into some problems. System is an old Compaq EVO D310 with an AGP 4X slot and an onboard Intel 82845G graphics controller that I want to ultimately disable.

    When the video card is installed, the system turns on, but won't boot. I get one long beep followed by two short beeps, monitor screen stays black (when monitor is plugged into the original onboard VGA connector as well as the VGA connector at the new video card). The keyboard LEDs at the number lock pad flash. Some research revealed for Compaq systems this means:

    "Video error: Check the video adapter and make sure it's seated properly. If possible, replace the video adapter."

    *Please note, when I power off, pull out the video card, and reboot, everything goes back to working normally. No errors. Does that sound like a BIOS error (i.e., BIOS needs to be reset)?

    If there was a problem specifically with the AGP slot for Compaq systems:
    "7 beeps (1 long, 1 short, 1 long, 1 short, pause, 1 long, 1 short, 1 short):
    AGP video: The AGP video card is faulty. Reseat the card or replace it outright. This beep pertains to Compaq Deskpro systems." But I'm not getting 7 beeps.


    Fan on the video card runs. So, I don't think it's a power issue. There are no other power connectors for this AGP card. All electricity seems to be supplied from the slot itself.


    Someone here http://h30499.www3.hp.com/t5/Busines...7#.UuGWvlPn9QI said, "3 beeps (1 L, 2S) is Video RAM memory. If you don't have an added Video card, then I would suggest you add 1, do a clear CMOS...and then Reboot using an added VGA card." Video RAM? I have no clue what he's talking about.

    -- But, at the same link above someone says:

    "For the D310 MT 1 long and two short beeps is Graphics Controller not present or not intialized. The recommended actions are:

    1. Clear CMOS
    2. If you have a add-in graphics card, reseat it.
    3. Reseat the riser board if applicable.

    [He continues] I believe that both of these models [Evo D510 and D310] have graphics controllers built on the motherboard. I also believe that the onboard graphics controller uses shared memory, that is it does not have a dedicated memory chip/s for the video. Therefore if you have a problem with a "main" memory module that can cause a graphics controller malfunction. Also the graphics controller is part of the "chipset" chip. Therefore if the BIOS gets corrupted and does not properly initialize the chipset you could have a graphics controller failure, hence the reason to clear CMOS and get the BIOS back to defaults."

    Similarly, someone here http://www.fixya.com/support/t28417-...d310_vs_nvidia said:

    "Most likely you have to move a jumper in the PC to turn off the built in video, or there may be a setting in the BIOS to choose or disable onboard video."

    I've never done this before, but I know the jumper to reset CMOS is often near the battery. On my motherboard there's a green jumper with two pins, label on board reads SPWD1 (I think it's for resetting the password) , and a yellow jumper with 3 pins, label on board reads JBAT1. I think you can also just pull out the battery for 20 minutes and typically it will also reset BIOS, yes?

    Do you think I need to clear the CMOS while the video card is installed to reset the BIOS? Is this potentially going to screw up the existing settings or will the system just auto-detect devices again?

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    I find that Usually the AGP card is not seating properly in the slot or something else preventing good contact like lodged dust bunnies or corroded contacts.

    I wouldn't bother with CMOS clearing. Most Bios will disable the onboard and switch to the card, and worse case the system boots using the onboard. So in those cases you would need to search for the BIOS setting toe disable onboard.

    But if you do have a bug in the bios, installing a newer one may help. But thats different than simply clearing the settings. Again, I don't think this is the right path, at least yet.

    Make sure the AGP slot is clean, maybe even using compressed air. Make sure Card contacts are clean and not corroded (DO NOT use any cleaning solution or water).

    And what I would also do is test that video card in another PC to make sure it works, and another video card in that PC to make sure that slot works.(like an older lower power AGP card)

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    Default

    Great bump m8

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    Ha, sorry, I didn't realize this forum was so dead that posts inches from the top where years old...

    A bit disappointing that it took 2.5 years for a single person to respond to his request for help.

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    Quote Originally Posted by IAmGoof View Post
    Ha, sorry, I didn't realize this forum was so dead that posts inches from the top where years old...

    A bit disappointing that it took 2.5 years for a single person to respond to his request for help.
    Only the PSU forum really has activity.

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    Yeah, the motto here is "ignore them, they'll give up and go away eventually"
    Careful what you wish for... You just might get it.

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