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  1. Sticky: Seasonic Line Up and OneSeasonic Initiative

    OneSeasonic is an initiative started many months ago to streamline our product naming for simplicity and easier recognition. We will gradually update our existing product naming methodology to...
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    Sticky: Seasonic Cables Compatibilty

    While some of our older cable sets were not always compatible with all PSU series, we have consolidated our cable sets since the release of the X-Series (KM3) and the Platinum Series (XP2).
    Our...
  3. Hello, Thank you for your message and sorry...

    Hello,

    Thank you for your message and sorry for this issue.

    If not yet done, please kindly send us an email and we will gladly assist you on this to fix this issue.

    Thank you and sorry for...
  4. Well, FOCUS Plus is, for now, only provided with...

    Well, FOCUS Plus is, for now, only provided with a single PCIe cable with 2 connectors. This is why, drop me a PM or contact us and we will make sure to ship you another one, free of charge, on...
  5. Hello, There's no reason to have issue and the...

    Hello,

    There's no reason to have issue and the best will be to try. Eventually, I would suggest to use 2 PCIe cable to power it (contact us if you need one more). Any issue or concern, contact us...
  6. If your card and power supply has compatibility...

    If your card and power supply has compatibility issue then it should happen from the start and consistently if your usage is around the same level.

    Have you contacted our support?
  7. Hello, Thank you for your message. If you...

    Hello,

    Thank you for your message.

    If you have sent us an email or message, we will quickly contact you back and check all this with you.

    Thank you and sorry for the inconvenience.
  8. We have done extensive testing and not found...

    We have done extensive testing and not found anything beyond what we have already posted and is relevant to units produced prior to Jan 2018.

    The power supply has temperature protection features...
  9. Hello, Thank for your message and sorry for...

    Hello,

    Thank for your message and sorry for this issue.

    Your PSU is under warranty and if you can take 2mn of your time to send us an email, I guess that would be nice. No reason not to do it...
  10. The way Razkin explained it to us was that it was...

    The way Razkin explained it to us was that it was related to dynamic load. Once again, we have checked and modified everything accordingly to ensure compatibility.

    Have a nice day.
  11. He also said he believes it is a system...

    He also said he believes it is a system configuration issue based on his testing and assessment.
  12. In December 2017 when this issue first appeared,...

    In December 2017 when this issue first appeared, we made extensive testing and even asked some of our partners to make testing as well and did not find anything else beyond what we have posted. In...
  13. Hello, Thank you for your message. Like you...

    Hello,

    Thank you for your message.

    Like you are problably in the US or Canada, if you need any extra cables for your future (?) Seasonic, you can find them here.

    Thanks.
    Best Regards,
  14. Please note, all the power supplies we produce...

    Please note, all the power supplies we produce are safety certified.
  15. Please note not every change or update is made...

    Please note not every change or update is made known to every sales person so it is very possible the information was not provided to our KR distributor.
  16. Hello, Thank you for your message and sorry...

    Hello,

    Thank you for your message and sorry for this issue.
    If not yet done, please contact us and provide us all info related to your PC components and PSU (SN) and we will gladly assist you on...
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    Hello, Thank you for your message. As you...

    Hello,

    Thank you for your message.

    As you said, third party software to read voltages are far away to be accurate. You may want to give a try with a multimeter to make sure of your voltages and...
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    That really depends on which company and good...

    That really depends on which company and good products and good warranties are not necessarily mutually exclusive.
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    Hi just_bob, All the power supplies listed...

    Hi just_bob,

    All the power supplies listed here in this thread are all very good. You need not worry about the power supply platform if it is single or multi 12V rails or the type of fans used. ...
  20. Yes, that is correct, just contact us via our...

    Yes, that is correct, just contact us via our website or support e-mail and we will take care of it for you.
  21. @cupraikso, Our recommendation is to buy a...

    @cupraikso,

    Our recommendation is to buy a power supply wattage that will provide some headroom for you if you ever want to upgrade your VGA. But if you want to be in the $70 range, there are...
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    Hello, Sorry to read this as it is strange...

    Hello,

    Sorry to read this as it is strange that it would happen twice with differing production batches. Can we trouble you to please double check with the paper clip test and make sure the power...
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    Hello, It's fixed. Thanks a lot. :)

    Hello,

    It's fixed.

    Thanks a lot. :)
  24. Cables came from Germany so € :)

    Cables came from Germany so € :)
  25. Hello, PM sent to you about this. Thank you....

    Hello,

    PM sent to you about this.
    Thank you.

    Best Regards,
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