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-   -   RMA or not? HDD clicking - wiped drive, now working?? (

buppus 11-30-2012 07:44 PM

RMA or not? HDD clicking - wiped drive, now working??
Hi, wondering if I should RMA this Seagate 1TB drive.

>Built computer for friend 2 months ago - has problems with blue screens when printer is turned on. Flashed mobo bios, issue fixed, but now HDD clicks

>Computer crashed, won't boot, HDD clicking.

>Froze drive, attached as slave to another machine - drive spins up, clicks again for 5 sec, then starts working.

>Recovered all important data, wiped drive to send back to Seagate.

>Run SeaTools just for the heck of it - HDD tests fine, no errors, no more clicking. Running Drive Fitness Test now, it's half way through and seems to be doing well.

Should I send it back or reinstall windows and cancel the RMA request?

cypherpunks 11-30-2012 09:36 PM

Check the SMART data
It would definitely be safer to RMA the thing; something clearly was wrong.

If you want to try to keep it, check the SMART data and see what the reallocated sector count is like. If it's very low (and zero pending sectors), you can take the chance. If it's >100, return it. Between 10 and 100, it's your call.

I use smartctl under Linux; I know there are Windows tools for the same information.

FALC0N 12-13-2012 02:31 AM

I'm my experience, a clicking drive has always failed inside of 6 months. I would definitely RMA

oxygen200000 12-19-2012 10:17 AM

I've had one that clicked... it died after 2 months.

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